Terms of service

Welcome to the Aston Market website. These Terms of Service govern your use of our site and the services offered by Aston Market, a premier cleaning service provider for offices and homes in Hounslow, England. By accessing or using our website, you agree to comply with the terms and conditions outlined herein. We urge you to read these terms carefully and to contact us if you have any questions.

Service Agreements Our services are subject to prior agreement and confirmation between Aston Market and you, the client. We aim to provide reliable and high-quality cleaning services tailored to meet your requirements. Specific service details, including time frames and pricing, will be confirmed during the booking process. In instances where modifications are needed, clients should promptly communicate with us.

Payment Terms Payments for services rendered by Aston Market must be made in accordance with the pricing plan agreed upon at the start of your contract or as part of a one-time service appointment. Payments can be made via credible payment methods as indicated on our website or through direct bank transfers. Late payments may incur additional charges as specified in our detailed payment policy.

Cancellation Policy We understand that circumstances may change, requiring you to cancel a scheduled appointment. Cancellations must be communicated at least 24 hours before the scheduled service time to avoid a cancellation fee. If adequate notice is not provided, Aston Market reserves the right to charge up to 50% of the quoted price for compensation.

Liability Limitation Aston Market dedicates its efforts to delivering superior cleaning services while ensuring customer satisfaction and safety; however, we shall not be held liable for any unintended damages or losses during service delivery unless such damages are due directly to negligence on our part.

Privacy and Data Protection Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable data protection legislation in the UK. Please refer to our Privacy Policy for comprehensive information regarding how we collect, use, store, or share your personal data.

By using our services or navigating through our website, you acknowledge that you have read, understood, and agreed to these Terms of Service in their entirety. Should amendments be made to these terms at any time, updates will be posted on this page promptly.